How to Review a Freight Forwarder’s Website

This guide shows first-time U.S. importers how to evaluate a China-to-USA freight forwarder through its website. It explains how to verify FCL, LCL, air freight, ocean freight, and Amazon FBA capabilities while assessing case studies, customs expertise, DDP guidance, HTS classification support, and live tracking technology. It also outlines how to request and compare fully itemized landed-cost quotes to uncover hidden CIF fees. A five-point checklist helps importers distinguish experienced, transparent logistics partners from vague, unreliable, or potentially fraudulent providers.